From the very beginning, we know that a good and satisfying powder grinding mill manufacturer and supplier should not only provide high quality products, but also complete customer services.
At zhengyuan, we provide the following services:
Upon receiving the deposit, we will offer the following technical services:
- Design for your production line flow and equipment layout, free of charge;
- Provide foundation drawings of customer-ordered grinding mills and drawings of related parts, etc;
- Technical parameters of peripheral equipment will be supplied;
- Free technical suggestions on adjusting of equipment layout and application.
- Equipment upgrading (customers need to pay the cost);
- Strictly conforming to ISO9001-2000 quality management system;
- Strict control from purchasing inspection, process inspection to final proofing;
- Established several QC departments to execute quality control regulations;
- Detailed quality control examples:
(1) Complete files for quality control and quality feedback;
(2) Strict inspection for the components of our grinding mills, to assure products free of damage and avoid rust-eaten and paint peeling off later on.
(3) Only qualified components will be assembled and total equipment must be inspected completely before sale.
After sale service
- We will send our technician to the site for guiding equipment installation and commissioning.
- During the installation and commissioning, we offer operator training service.
- The quality assurance date is one year after commissioning. And after that, we will collect the cost if provide repairing for your equipment.
- Maintenance for equipment failure caused by improper handling (appropriate cost will be collected).
- We offer the components with favorable price and perdurable maintenance.
- If equipment repairing is needed after quality assurance date is expired, we will collect maintenance cost.